These terms of use and any additional terms posted on this platform which includes the website (https://kstore.global) or any related mobile applications or other platforms made available (hereinafter “Platform”) together constitute the entire agreement between Kratos Studios Limited, Andrea Paraskeva, 44 Strovolos, 2024, Nicosia, Cyprus (“Company”) and you with respect to your use of the Platform (collectively referred to as the “Terms”).

ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

By transacting on the Platform, you also accept and agree to be bound by the Company policies including but not limited to Privacy Policy available on the Platform and as may be amended from time to time.

We are committed to protecting your privacy and you agree to abide by the terms of the Privacy Policy.

Only authorized personnel, on a strict need-to-know basis, may use any information collected from you, and handled in compliance with applicable data protection laws.

We constantly review our systems and data to ensure the best possible service to our customers.

The Platform is available only to persons who can form legally binding contracts under applicable laws.

If you are a minor or a person who is incompetent to enter into a legally binding contract, you should not use the Platform or access content on the Platform. If you are a minor under the laws applicable to you, you may access or use the platform only under the supervision and with prior consent/ permission of a parent or legal guardian.

The Company reserves its right to terminate your account and / or refuse to provide you with access to the Platform if it is brought to the Company's notice or if it is discovered that you are under the age of 18 years and transacting on the Platform.

In consideration of you agreeing to these Terms and your continuing observance and compliance of these Terms, the Company hereby grants you a non-exclusive and non-transferable licence to access the Platform and use the services upon the terms and subject to the conditions stated herein.

This Platform is intended only for your personal use. All materials provided on this Platform, including but not limited to all text, logos, designs, service marks, trademarks, graphics, images, sounds, information, software, documents, downloads of any kind, products and services and the selection, arrangement and display thereof, are either licensed to the Company or owned by the Company or its brand partners.

You shall not distribute, exchange, modify, sell or transmit anything you copy from this Platform for any business, commercial or public purpose.

Any unauthorized use of the content may violate copyright laws, trademark laws, the laws of privacy and publicity and civil and criminal statutes.

The Platform is an e-commerce platform offering purchase of third-party vouchers to the users of the Platform.

The price of the voucher, description, terms of redemption, and other terms and conditions governing such third-party vouchers shall be displayed on the Platform to you while you access or browse the voucher on the Platform.

In respect of any transactions by you on the Platform, the Company reserves the right to charge a service fee from you in relation to such transaction (“Platform Fee”), as specified at the time of your making the transaction.

You agree that once you confirm a transaction on the Platform, you are bound to pay the applicable Platform Fee.

Such fee shall be exclusive of taxes under applicable laws.

It is your responsibility to secure the information of your account.

Any notification or confirmation received by the Platform from your account shall be deemed to have been issued by you notwithstanding that such notification or confirmation may have been issued by a third party, whether authorized or otherwise, and you shall be bound by such notification or confirmation.

The Company shall not be liable for acting on the notification or confirmation sent through your account.

The Company shall not be obliged to investigate the authenticity or authority of persons effecting the notification or confirmation or verify the completeness of such notification or confirmation.

Such notification or confirmation shall be deemed irrevocable and binding on you upon receipt by the Company, notwithstanding any error, fraud, forgery and lack of clarity or misunderstanding in respect of the terms of such notification or confirmation.

You shall immediately notify the Company upon receipt of incomplete, garbled or inaccurate data or information from the Platform.

You shall also immediately notify the Company upon receipt of any data or information which is not intended for you, and you shall delete such data or information from your account.

You acknowledge and agree that the Company may at its absolute discretion refuse or permit you to use the services without giving any reason or notice thereof.

Unless otherwise permitted by the Company in writing, you shall not upload, post, email transmit or otherwise make available any unauthorized or illegal activities on the Platform.

You shall not upload, post, email, transmit or in any other manner whatsoever make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunication equipment, including, without limitation, the Platform.

You irrevocably and unconditionally allow and permit the Company to send to your account updates on services and events offered or provided by the Company.

You acknowledge and agree that the Company will not be liable for any kind of chargebacks as it is your responsibility to secure the information of your account.

Payments for the vouchers shall have to be made upfront by you at the time of your purchase on the Platform.

You may use any payment options made available to you by the Company on the Platform.

The Company may partner with third party payment gateway service providers to facilitate and collect payments from you.

You shall be solely liable to make payments and applicable taxes, if any, in relation to and in connection with your purchase of the vouchers on the Platform.

The Platform shall be entitled to vary or modify or remove the modes of payment available currently on the Platform at any time without prior notice to you.

All vouchers are governed by the terms and conditions made applicable by the third party brand.

The exact expiry date of the vouchers along with other terms and conditions will be mentioned on the voucher confirmation e-mail that you shall receive on your registered email address upon your purchase of the voucher from the Platform.

Kindly use your voucher within the due date. Vouchers once expired cannot be revalidated or reissued.

Vouchers are not returnable once purchased and cannot be exchanged for cash.

Once a voucher has been purchased using the Platform, refunds shall not be applicable.

Upon your purchase of a voucher, you shall be delivered your voucher via email.

No refund or cancellation is permissible upon purchase of the voucher.

In case you have any queries or issues regarding your voucher order, you may write to our customer care at [email protected].

Each time when you access or transact on the Platform, you irrevocably and unconditionally represent and warrant that:

• you are not a minor under the laws applicable to you . Should you be minor , your parents are aware and have consented to you accessing and transacting the Platform ;
• your personal information, including, without limitation, your name, telephone number, correspondence address and email address, are true and accurate. You shall forthwith notify us in writing of any changes in your personal information;
• you shall keep the password to your account secure and confidential. You shall not at any time and under any circumstances reveal or disclose your password to any third party and shall take all steps to prevent the disclosure of the password to your user account to any unauthorized party;
• save as otherwise permitted by the Company, you shall not, directly or indirectly, use the Platform and its services for any commercial purposes;
• you shall not to use the Platform and any of its services to conduct any fraudulent, immoral or illegal activities or such activities that may infringe the intellectual property rights of third parties;
• you shall not use any intellectual property belonging to the Company or any brand products listed on the Platform , including, without limitation, trademarks or trade names, whether registered or not, without the prior written consent of the Company; and
• you shall not be disruptive, be offensive or be a nuisance in any manner whatsoever to other users of the Platform .

The information on the Platform is provided on an "as is" basis.

To the fullest extent permitted by law, the Company hereby:

• disclaims all representations and warranties, whether express or implied, relating to this Platform, including but not limited to any warranties of accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement. This also includes any representations or warranties that may be provided by affiliates or third parties, and any errors, omissions, or inaccuracies contained on the Platform or related materials.
• excludes all liability for any loss or damage, whether direct, indirect, incidental, consequential, or special, arising out of or in connection with your use of, or inability to use, the Platform. This includes, without limitation, loss of business, revenue, profits, anticipated savings, goodwill, data, or damage to hardware, software, or other equipment, regardless of whether such losses were foreseeable or whether the Company had been advised of the possibility of such losses.
• disclaims liability for any loss arising from the failure by Merchants to provide services despite its endeavour to ensure the availability of services provided by the Merchants.
• does not make any representation or warranty as to specifics (such as quality, value, salability, etc.) of the products or services proposed to be sold or offered on the Platform to be sold or made available for redemption on the Platform.
• implicitly or explicitly support or endorse the sale or redemption of any products or services on the Platform.

This Company does not, however, exclude liability for death or personal injury caused by its negligence.

The above exclusions and limitations apply only to the extent permitted by law.

None of your statutory rights as a consumer are affected.

You release and indemnify the Company and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of your actions and specifically waive any claims that you may have in this behalf under any applicable law.

Notwithstanding reasonable efforts in this regard, the Company cannot take responsibility or control the information provided by you which is made available on the Platform.

All copyrights, trade marks, service marks related to the vouchers belong to the corresponding brand owners and the Company is not related or associated to any of the said brand owners in any respect.

The Company may provide links to third-party websites in connection with the vouchers made available for purchase on the Platform.

These websites are not under the control of the Company, and the Company shall not be responsible for the content, accuracy, or availability of any such websites.

The Company is also not responsible for any form of transmission, including data, advertisements, or other materials, received by you from any such websites.

Vouchers may be subject to additional terms and conditions as specified by the respective brands and such terms may be displayed on the brands websites.

You are aware that all transactions conducted on the Platform are through telecommunication and data networks.

You are fully aware that your receipt of the notification from the Company and vice versa may be delayed or prevented by factors affecting the relevant service providers and other relevant parties.

You accept that the Company cannot guarantee the prompt delivery of such notification or confirmation.

You acknowledge and confirm that you shall take all steps and measures to check and verify the transaction history of your account.

You shall immediately notify the Company if you are aware or believe your account has been hacked or compromised.

You shall be liable for all transactions conducted through your account at any time prior to the receipt by the Company of your intimation about your account being hacked or compromised.

Upon receipt of notification, the Company shall take necessary actions to block/ unblock the user account within 3 working days from the date of receipt of such request.

The Company shall not be liable for any loss, damage, or expense arising from or in connection with such hacking or compromise, whether occurring before or after such notification.

The Company shall be entitled and you irrevocably and unconditionally consent and authorize the Company to the extent permitted by law, to disclose or release any information pertaining to you or your transactions through the Platform to such extent that the Company may at its absolute discretion deem fit to:

• such persons as the Company may be required to disclose under the applicable law;
• such other persons or entity pursuant to any governmental directive or order of the court; or
• any third party service provider whose services are engaged by the Company to provide services to you hereunder.

The services (or any part thereof) may be cancelled by the Company at any time without prior notice to you.

After cancellation, the services (or any part thereof) may be reinstated in such manner and on such terms as the Company may at its absolute discretion determine.

The Company reserves the right at all times to suspend or block access to and use of the services (or any part thereof) for any reason whatsoever and for any length of time and upon any conditions that the Company may at its absolute discretion determine.

Upon cancellation or termination of the services (or any part thereof):

• all rights granted to you hereunder shall immediately terminate and shall revert to the Company;
• you shall immediately pay to the Company all outstanding fees and charges due and owing to the Company .

The Company cannot accept any responsibility for or guarantee that the information provided on the Platform is up-to-date, correct and complete at all times and reserves the right to make changes or additions to the information services, products and other materials provided.

In case of any such update, the Company is not liable to send any direct communication regarding such changes to you.

You are required to access the Platform and keep yourself updated of all such changes from time to time.

Information about vouchers is made available to you for your personal consumption on a ‘as is’ and ‘as available’ basis.

However, representations made on the same are not necessarily endorsed by the Company and you are requested to validate all claims independently before purchasing any voucher.

Any communication from the Company is intended only for the person to which it is addressed and may contain confidential and / or privileged information.

If you have received the communication in error, please notify the sender immediately and delete the message from your system.

Any unauthorized disclosure; copying, distribution or use of the message is strictly prohibited, and if done, could result in legal action.

The message is not guaranteed to be complete or error free.

No liability is assumed for any errors and / or omissions in the contents of such communication.

Reasonable precautions have been taken to ensure that the message is virus-free.

However, the Company shall not accept responsibility for any loss or damage arising from the use of its communications or attachments.

Your use of the Platform shall be governed by laws of Cyprus and the courts at Cyprus shall have exclusive jurisdiction to try and entertain any disputes that may arise in connection to your usage of the Platform or any transaction made by you through the Platform.

All notices and documents required to be given by you under these Terms to the Company shall be sent to the Company by registered post to the Company’s address listed on the Platform.

Any notice or document sent by you to the Company shall be deemed served when such notice or document is received by the Company.

All notices and documents required to be given by the Company under these Terms to you shall be sent to you by any one of the following methods:

• electronic mail to your last known electronic mail address according to the Company records;
• sending a text message (SMS) to your last known mobile number as per the records of the Company;
• posting the notice or communication on the Platform ;
• any manner of notification as the Company may at its absolute discretion determine.

Any notice or document or communication given by the Company to you shall be deemed to be served and received by you on the day following the sending of such notice or document.

Any failure by the Company to enforce at any time or for any period any one or more of these Terms shall not be a waiver of them or of the right at any time subsequently to enforce these Terms.

In the event that any provisions of these Terms is declared by any judicial or other competent authority to be void, voidable, illegal or otherwise unenforceable the Company shall amend that provision in such reasonable manner as would achieve the intention of the Company or at the discretion of the Company it may be severed from these Terms and the remaining provisions remain in full force and effect.

These Terms may be modified, added to, deleted or varied by the Company by way of posting on the Platform or in any such other manner as the Company may in its absolute discretion determine.

You agree that continued use of the Platform shall constitute your acceptance of these Terms (as modified and varied from time to time).

You may not assign your rights and obligations under these Terms without the prior written consent of the Company.

These Terms shall be binding on your heirs, personal and legal representatives, estate, successors-in-title and permitted assigns (where applicable) you.